Thank you for choosing SendMe Smart Digital Products.
Because many SendMe products are customized and programmed for each customer, our return policy is designed to ensure fairness while maintaining product quality.
Returns
Customers may request a return within 7 days of receiving their order if the product arrives:
• damaged
• defective
• not functioning properly
To request a return, please contact us at:
sendmeradio@gmail.com
Please include:
• your order number
• a description of the issue
• photos or video showing the problem
Non-Returnable Items
The following items are non-returnable once programmed or customized:
• SendMe Tap Cards that have been programmed
• Customized smart tags
• Personalized digital profile pages
• Smart flyers created for events
Because these items are created specifically for the customer, they cannot be resold.
Exchanges
If your SendMe product arrives defective or damaged, we will replace the item free of charge.
Digital Setup Services
Once a SendMe profile page or digital setup service has been completed, the service portion of the order is non-refundable.
However, we are happy to assist with updates or corrections if needed.
Shipping
Shipping costs are non-refundable unless the item arrives defective.
Contact
For return requests or support, please contact:
sendmeradio@gmail.com
www.sendmeradio.net
SendMe Smart Connections
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